Delivery and returns
Delivery
We process orders within 1 to 3 business days after payment confirmation.
Delivery times generally vary between 7 and 12 working days depending on the destination and the time of year.
Once your order has been shipped, you will receive a tracking number allowing you to track your package directly online.
We currently deliver to France and several other European countries .
Returns
If you are not satisfied with your order, you can request a return within 14 days of receiving the product.
To be eligible for a return, the item must be:
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not used
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in its original state
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in its original packaging
Once the product has been returned and checked, a refund or exchange can be made according to your request.
Assistance
For any questions regarding delivery, returns or exchanges, you can contact our customer service department at the following address: